Order Tracking

Tracking Information

Order Tracking

Tracking information is provided once your order has been processed and carrier details become available. Tracking updates may be sent by email or displayed through the order status page.

Please note that tracking availability depends on the shipping carrier and the current status of your shipment.

Tracking Delays

Carrier tracking updates may take some time to appear after a shipping label has been created. During transit, some shipments may have limited updates while moving through carrier networks, customs procedures, or local distribution facilities.

A temporary lack of tracking updates does not always indicate a delivery issue, as carrier systems may update at different stages of the shipping process.

Need Help Tracking Your Order?

If your tracking information has not updated for an extended period or you need assistance checking your delivery status, please contact our customer support team: service@aurvoa.com.

Please include your order number and the email address used during checkout so our team can assist you more efficiently.